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Ion™ 20 Variable-Speed Heat Pump
Enjoy comfort without compromise, thanks to our fully variable-speed heat pump with SmartSenseTM technology. This whisper-quiet system efficiently adapts to changing conditions so you stay comfy with outstanding efficiency. Use it year-round in most climates with enhanced summer humidity control and warm winter heating even in colder temperatures. Or, combine it with a compatible gas furnace and thermostat to gain dual fuel heating efficiency in more extreme climates. You can also enjoy the convenience of remote access and the assurance of best levels of performance and comfort management when you pair it with a complete communicating system, including the energy-smart Ion™ Black System Control with Wi-Fi® capability.1
Let's take a closer look
Variable-speed compressor
Truly variable-speed compressor operation, providing our best temperature and summer humidity control
Variable-speed fan
Variable-speed fan works with compressor for best levels of quiet, efficient operation
Weather and debris protection
Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
Durable design for lasting performance
Designed for corrosion resistance and lasting performance
Wi-Fi® enabled remote access with the Ion™ Black System Control1
- Fully variable-speed compressor operation ranging from 20% to 100% capacity with 1% intervals, providing our best temperature and summer humidity control
- Quiet performance (as low as 54 decibels)
- Variable-speed fan works with compressor for best levels of quiet, efficient operation
- Heating operation down to -11⁰F; full cooling capacity up to 125°F.
- Quiet Mode feature allow homeowners to limit the units sound level from the wall control – ensuring quiet time on your patio and an uninterrupted night sleep
- New advanced defrost uses the latest in heat pump technology to only run when needed and to stop defrost only when the coil is free of frost.
- Your dealer can remotely monitor and troubleshoot your HVAC system, protecting your investment and providing efficient and reliable service
- Over-the-air software updates can reduce or eliminate service calls while ensuring optimum system performance and home comfort. Always have access to the latest performance enhancements and upgrades.
- Durably built with tight wire grille and protective corner posts to withstand bad weather and debris
- Designed for corrosion resistance and lasting performance
- R-454B refrigerant continues our legacy of dedication to environmental stewardship. This refrigerant achieves a remarkable 75% reduction in global warming potential while preserving the non-ozone depleting properties of our previous refrigerant.
- Wi-Fi® enabled remote access with the Ion™ Black System Control1
- 10-Year No Hassle Replacement™ Limited Warranty±
- 10-Year Parts Limited Warranty+
- High-efficiency variable-speed compressor
- High-efficiency variable-speed fan motor
- Advanced electronic control quietly switches between heating, cooling and defrost modes
- System protecting high pressure switch, low pressure transducer and filter drier
- Durable, protective tight wire grille panels allow easy coil cleaning; corner posts for extra strength and style
- High-gloss, baked-on powder coat finish over galvanized steel
- Sound-reducing features: aerodynamic variable-speed fan, soft mounted compressor, high performance acoustic-absorbing compressor blanket, and Quiet Shift defrost
- Compatible control: Ion™ Black System Control installed as part of a complete communicating system for full function and efficiency capability, Wi-Fi® remote access convenience, and intelligent diagnostics
- Electronic Expansion Valve for efficient heating control
- Non-ozone depleting, low global warming potential R-454B refrigerant
- Cooling capacity: 2–5 tons
SEER2
SEER2 stands for Seasonal Energy Efficiency Ratio and applies to cooling efficiency for central air conditioners and heat pumps. The higher the SEER2, the greater the energy economy.
EER2
The Energy Efficiency Ratio (EER2) that calculates the energy the unit uses to function. It can be found by dividing a unit’s BTU output by its wattage, and the high EER2 rating means a more efficient air conditioner, so the higher the better.
HSPF2
Heat pumps heat your home using electricity as their fuel source, and their efficiency is measured as Heating Seasonal Performance Factor (HSPF2). The higher the HSPF2, the greater the efficiency and the greater your energy savings potential.
Sound Level
A decibel is a unit used to measure sound or power level of an electrical signal by comparing it with a given level on a logarithmic scale.
Communicating capability
The ability of the HVAC system's components to exchange information and work together seamlessly. This allows for more precise control, better energy efficiency, and the ability to adjust settings remotely or automatically based on the system's performance, environmental conditions, or user preferences.
No Hassle Warranty
If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
Fan Motor
The fan motor drives the fan blades to circulate air through the HVAC system, maintaining proper airflow, ensuring efficient heating and cooling, and preventing system overheating.
Compressor
The compressor pumps and compresses refrigerant, enabling heat transfer to condition the air efficiently.
Cooling capacity
The cooling capacity of an air conditioner or heat pump indicates the amount of heat it can remove per hour. It is measured in tons, with one ton equaling 12,000 BTUs.
Refrigerant
Refrigerant absorbs heat from indoor air in the evaporator coil and releases it outside through the condenser coil, enabling the cooling process.
*Quietest size within each model group during most common cooling operating condition.
± No Hassle Replacement™ Limited Warranty: If compressor, coil or heat exchanger fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable unit will be provided.
+ 10-Year Parts Limited Warranty: Timely registration required for 10-year parts limited warranty. Limited warranty period is 5 years if not registered within 90 days of installation. Jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details and restrictions.
1 Wi-Fi® is a registered trademark of the Wi-Fi Alliance Corporation.
California residents please see Proposition 65